After 10 years of relentless development Resco has outgrown the definition of just a mobile client. With expanding capabilities, Resco’s mobile app (Resco Mobile CRM) and the Woodford configurator have become a comprehensive mobile application development platform. Our goal is to enable customers and partners to build business apps, whether …
As a CRM Administrator, you may feel like you need to do everything, and you need to be responsible for every decision and change that happens in your environment. I suggest that you think about tasks and responsibilities that you can offload to someone else within your organization. You can …
Episode 45: “Use Themes!” For years Dynamics 365 customers begged for the opportunity to modify the looks of Dynamics 365 Online. Microsoft Dynamics 365 themes can be used to achieve this outcome. Learn more about themes: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/change-color-scheme-add-logo-match-organizations-brand Episode 44: “Stay away from Client-Vendor Relationships” Four CRM MVPs visited the Vasa …
Let’s kick off with some interesting stats. This background information will give you a better understanding of Resco Mobile CRM. Currently, Resco has 2.200 company customers (51% Europe, 39% North-America, 8% New-Zealand, 2% other countries), 150.000 licensed mobile users, with an average daily usage of 11 sessions a day, 9 …
Episode 40: “Recover DELETED data in Dynamics 365 Online” Once you delete data in Microsoft Dynamics 365 Online, it’s gone forever…or is it? Check out one of my favorite free tools for Dynamics 365 called Snapshot. This tool allows you to recover data you deleted from Dynamics 365 Online. https://www.cobalt.net/category/crm-lab/crm-snapshot/ …
Episode 35: “Speed and Performance” I’m always baffled by people who are determined to implement solutions that slow down their Dynamics 365 environment on purpose. One good example is the use – or shall I say, abuse – of Real Time Workflows. Episode 34: “Dynamics 365 Saturday and other events” …
Discover how to add critical data for your contacts, prospects, and customers in Microsoft Dynamics 365 with virtually no data entry at all. In this video, Senior Solution Architect and Readiness Expert Ulrik Carlsson (The CRM Chart Guy), shows you just how easy it is to add a company and …
As of May 25, 2018 the GDPR regularization will be in effect for all companies handling data of European citizens. The EU General Data Protection Regulation is a ruling intended to protect the data of citizens within the European Union. If, like us, you find lots of information concerning GDPR quite confusing, …
In case your new to Woodford, Resco’s development tool, you can watch a webinar with Ivan Stano, COO at Resco, and Rick McCutcheon, Dynamics CRM MVP and CSP. They discuss the mobile landscape and show you how to enhance the app and set up the newest capabilities in the Woodford configurator. …
