Bye bye Parature! Hello Dynamics 365 for customer service!

After a $100M acquisition in 2014, Microsoft has announced the retirement of Microsoft Parature. Existing customers will be migrated to Microsoft Dynamics 365 for Customer Service. Below you can read the official statement: To our valued Partners, On behalf of Microsoft Dynamics 365, we want to thank you for your …

It’s the end of the line for the Dynamics Connector!

I have blogged earlier about the Dynamics Connector and its functionalities. But Microsoft has recently announced that they are pulling the plug on the connector. Moreover, the current Dynamics CRM version 2016 will be the last major version of Dynamics CRM to be supported by the Connector (3.4.304.1). Following Dynamics NAV …

The new website is up and running!

bloghasmoved

In an effort to further offer great blog posts full of information on Dynamics CRM and the CRM eco system, the blog has moved to a new adress: http://crmgiant.eu ! I hope this allows for further growth of the blog.

There should not be any downtime anymore as most of the data has been transitioned and visitors will be redirected to the new website. But I still need to tweak the layout and the structure of the website.

As this is new territory for me, any tips and tricks for WordPress are greatly appreciated.

 

 

Bye bye 2015. Hello 2016!

First of all, I wanted to take the opportunity to thank every reader which took the time to read one or more posts on my blog. Second, a big thank you to those who took it upon themselves to actually comment on my posts, which adds extra value to the posts and …

Dynamics CRM 2016 – The full post and food for thought

Introduction The CRM world has been flooded the last few days and weeks with posts on the new Dynamics CRM 2016 from Microsoft. Let me recap them for you, discuss the most important new features and give you some food for thought as I certainly have doubts about some of the new enhancements. New general …