Important Information About Your Microsoft Dynamics CRM Online Service – ACS for authentication

Recently, a lot of our customers have been receiving a Microsoft email with the great title: “Important Information About Your Microsoft Dynamics CRM Online Service“. If you did not know better, you would suspect some kind of scam. But don’t delete the email as it might help you prevent a …

Unhandled Exception: An easy guide to interpret Dynamics CRM error messages. – Part 2

In 2016 I have posted an easy guide to interpret Dynamics CRM (now Dynamics 365) error messages. Recently my colleague Harvey discovered a gap in the guide as more info about the error code can be captured in another way. If you take a look at the <Message>, you’ll see: …

The Outlook ribbon disappears from Microsoft Outlook when you use the Microsoft Dynamics CRM Client for Microsoft Office Outlook

Recently my Outlook ribbon disappeared from Microsoft Outlook after installing the Microsoft Dynamics CRM Client for Microsoft Office Outlook. Microsoft’s Article ID: 2494581 did not offer a full solution as it misses a few steps. After executing the proposed solution, the ribbon shows, but the buttons are grayed out. Symptoms After you …

Unhandled Exception: An easy guide to interpret Dynamics CRM error messages.

How many time times have you been confronted with an error message (Unhandled Exception: …) when trying to do an action in Dynamics CRM? Today I’m going to take a closer look at how you can interpret those messages and take suitable actions based on them. Exception examples Lets take two …