Microsoft Cloud Germany

German Data Residency

As a frequent visitor of Germany, it is interesting to see Microsoft investing in a German datacenter. Microsoft Dynamics 365 (online) is being hosted in datacenters in more and more regions. After Dynamics 365 (online) becomes available in a new region, the following apply:

  • For new Dynamics 365 (online) organizations, the datacenter will be aligned with the country/region you selected during sign-up.
  • For existing Dynamics 365 (online) organizations, Microsoft will soon accommodate migrations to datacenters in the new region when requested by the customer as long as the Dynamics 365 (online) organization meets certain business requirements. The specific requirements are still being finalized and this article will be updated as additional information becomes available.

About Microsoft Cloud Germany

Microsoft Dynamics 365 Germany address the needs of the most regulated customers in Germany, the European Union (EU), and the European Free Trade Association (EFTA). The German datacenter delivers services that bring together the best of Microsoft in productivity, collaboration, intelligence and platform to grow, evolve and transform your business.

German Data Residency

Customer Data will be stored at rest in two independent, geographically dispersed datacenter locations in Germany. Replication of Customer Data across these German datacenters ensures data remains in Germany even in backup, business continuity, and disaster recovery scenarios.

Customer Data means all data that are provided to Microsoft by, or on behalf of the customer through the use of Dynamics 365.

Note the following:

  • Customer Data is stored at rest in Germany
  • Access control is through a German Data Trustee.
  • All security and compliance capabilities of Dynamics 365 are included.
German Data Residency

German Data Trustee

The German Data Trustee controls access to Customer Data by anyone except the customer or the customer’s end users. This means that access to Customer Data or the infrastructure on which Customer Data resides for performing operational tasks must be granted and supervised by the German Data Trustee, or else directly by the customer.
The German Data Trustee may also perform non-data specific tasks related to day-to-day datacenter operations. 

German Data Trustee

Germany Service Delivery

Dynamics 365 Germany offers the following online services:

  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Dynamics 365 Plan 1 Enterprise Edition

    Plan 1 Enterprise Edition is a user subscription that includes Microsoft Dynamics 365 for Sales, Microsoft Dynamics 365 for Customer Service, Field Service, Project Service Automation, and Team Members, Enterprise edition. Please note that Dynamics 365 for Field Service and Dynamics 365 for Project Service Automation cause location data to be transmitted to Bing Maps outside of Germany.

Source: Technet – About Microsoft Cloud Germany

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