Outlook Synchronization in Microsoft Dynamics CRM 2015 (white paper)

Introduction In it’s recent white paper (Date: September 2015), Microsoft has explained the architecture behind the Outlook Synchronization in Microsoft Dynamics CRM. Reading the white paper gives a better idea about the “behind-the-scene” processes which take place when you are synchronizing your Outlook with your Dynamics CRM organisation. I have taken …

Dynamics CRM and User Experience (UX)

One of my CRM giants, Jukka Niiranen, has posted a great post on User Experience (UX) and Dynamics CRM; “10 Tips for Designing a Great User Experience in Dynamics CRM” Today, I wanted to add a few more insights to his post and expand on it a bit more. The …

CRM 2015 Outlook Plugin Trouble – The sequel: “The organization that won’t go away”

I blogged earlier about the trouble I had with configuring my Outlook with the Dynamics CRM plugin for Outlook and gave you a manual to configure it in the right way. But I experienced something else which definitely deserves its own post. An organization that won’t go away. As a CRM …

The “Invalid argument” error in Workflows/Business Process Flows/Data imports

Recently, CRM colleagues notified about a bug which pops up and gives you an “invalid argument” error in Microsoft Dynamics CRM 2015. Andre Margano blogged about the error in Workflows and Business process flows: “Australian Data Centre Bug Workaround – “Invalid Argument” in Workflow/Business Process Flow Editor” and Natraj Yegnaraman found the …

Important information regarding unsupported configurations in Microsoft Dynamics CRM Online 2015

I have blogged earlier about unsupported configurations and this message from the Dynamics CRM Online team makes a fine addition to it: What you need to know about unsupported configurations in Microsoft Dynamics CRM Online 2015: Discontinuing support of the following client SDK (JavaScript) APIs: context.getServerUrl (use getClientUrl instead) context.isOutLookClient (use …