Video collection: features in the Product Catalog (Dynamics CRM 2015)

This post is going to contain a collection of YouTube video’s, describing several aspects of the product catalog in Dynamics CRM: What’s New Overview Setup and Management Product Properties Bundles and Kits Suggestions Pricing Calculation Configurability Localizable Attributes Product Selling Architecture Source: Dynamics CRM 2015 New Training Videos!

The problem with articles on CRM (even written on Forbes)… Well, they suck!

Yes, it is quite brutal to say this, but somebody should. I see a general downward trend of the quality of articles on CRM software. These posts are purely written to ‘capture’ lost people, who are looking for information on CRM, and offer no added value whatsoever. These posts have been …

Dynamics CRM and User Experience (UX)

One of my CRM giants, Jukka Niiranen, has posted a great post on User Experience (UX) and Dynamics CRM; “10 Tips for Designing a Great User Experience in Dynamics CRM” Today, I wanted to add a few more insights to his post and expand on it a bit more. The …