A new player joins the party: the Dynamics 365 service admin

If your a functional consultant like me, you have been stuck sometimes with your delegated admin user role and the restrictions that come with it, trying to configuring a new instance or manage an instance. Microsoft announced on the TechNet blog post “Administer Dynamics 365 without global admin rights” the new …

Dynamics CRM’s invisible man: the Delegated Administrator

Introduction The Delegated Administrator allows you, as a Dynamics CRM Partner, to gain access to a Dynamics CRM organization or O365 Portal without the requirement of a license whatsoever. Previously the delegated admin could only do administrative tasks,but nowadays he can also do customizations in the Dynamics CRM organization. Do …